Frequently Asked Questions
Your questions, answered.
We know travel planning comes with lots of moving parts—and just as many questions. Here, you’ll find helpful answers about how we work, what to expect, and how our expert advisors create tailored journeys that turn into timeless memories.
A travel advisor takes the stress out of planning and helps you create a tailored travel experience. We handle everything from researching destinations and booking accommodations to arranging tours, and special touches. With our insider knowledge and trusted partnerships, we make sure your journey is seamless and unforgettable.
Online searches can be overwhelming and impersonal. We provide expert guidance, curated recommendations, and personalized service—plus we can access exclusive perks and upgrades not available to the public. When things go wrong (think flight delays, cancellations, or last-minute changes), you have an actual person to call who has your back.
Yes, some of our advisors charge a planning fee, which reflects the time, expertise, and personalized attention that goes into designing your trip. This allows us to focus fully on your experience and provide thoughtful, unbiased recommendations. Planning fees vary based on the complexity of your itinerary, and we’ll always discuss and confirm any costs with you upfront.
We specialize in a variety of travel styles—from romantic getaways and family vacations to luxury cruises, group travel, and Disney or theme park vacations. Whether you want a relaxing all-inclusive, a milestone celebration, or an unforgettable once-in-a-lifetime adventure, we tailor the journey to fit your vision.
In many cases, yes—but it depends on the type of travel package we’re planning for you. Some of our advisors include flight assistance as part of a full-service itinerary, while others may recommend booking flights independently. If flight support is available for your trip, we’ll let you know upfront and guide you through the best options.
We’re here for you before, during, and after your travels. If anything unexpected happens—a delayed flight, a missed transfer, or a last-minute issue—we act quickly to help resolve it so you can get back to enjoying your trip. You’ll always have support when you need it.
We recommend starting as early as possible—ideally 6 to 12 months in advance for peak seasons, holidays, and special occasions like anniversaries or graduation trips. Early planning gives you the best selection and pricing, and allows us to craft the most thoughtful itinerary.
Yes! Many of our travel partners offer flexible deposit and payment options. We’ll walk you through what’s available and help you choose a plan that works for your timeline and budget.
Absolutely. Travel insurance is a smart way to protect your investment and your peace of mind. We can explain the options and help you select a policy that fits your trip, covering things like cancellations, medical emergencies, and baggage delays.
That’s exciting! Start by filling out our quote inquiry form or scheduling a complimentary consultation. We’ll get to know your travel style, goals, and budget—then outline the next steps so we can begin crafting your tailored journey.